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26 High St, Dalkeith EH22 1HR, UK – 0131 517 9985
They have a little wooden toy for small kids and offered my 2 year old colouring pens and paper whilst I was waiting for an appointment. On my other visit, one of the staff member offered us a baloon. That was the only branch who gave me some personal advice about my account so that was beyond simply processing some information for me that I asked them to do. Their staff seem to be more personal than the previous TSB branches in Edinburgh town that I've been to over my 6 year relationship with TSB. So that is much appreciated. My only wish is that this branch was opened on Saturday, however, that seems a TSB policy across all branches.
Good customer service here. Very helpful staff and very friendly too.
47 High St, Dalkeith EH22 1JA, UK – 0131 465 2129
Very friendly, helpful staff
43 High St, Dalkeith EH22 1LQ, UK – 0800 554 0928
Really helpful staff, a personal experience for sure. I do not give 5 star much but the multiple trip here really deserve it.
helpful staff, short waiting times
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